Terms and Conditions

Welcome to TraqMap. These Terms and Conditions (“Terms,” “Agreement”) govern your access to and use of the TraqMap website located at https://old.traqmap.com, our mobile application “TrapMap,” and our SaaS platform for door-to-door canvassing tracking and campaign management (collectively, the “Services”), operated by Traq Solutions LLC (“TraqMap,” “we,” “us,” or “our”).

1. Acceptance of Terms

By creating an account, accessing, or using TraqMap’s Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. These Terms constitute a legally binding agreement between you and Traq Solutions LLC.

If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and your acceptance of these Terms will be treated as acceptance by that organization.

2. Description of Services

TraqMap provides a comprehensive SaaS platform designed for door-to-door canvassing tracking and campaign management. Our Services include, but are not limited to:

2.1 Web Platform Features

• Account creation and authentication
• Staff account creation and team management
• Lead and customer data management (creation and import capabilities)
• Campaign creation and management
• Territory and route planning and management
• Comprehensive reporting tools
• Campaign analytics and performance tracking
• Data export functionality
• Integration with third-party services

2.2 Mobile Application Features

• Real-time activity sharing and tracking
• Live location sharing and GPS tracking
• Lead creation and status updates
• Note-taking and data collection tools
• Offline functionality for field operations
• Push notifications and alerts
• Synchronization with web platform

We reserve the right to modify, suspend, or discontinue any part of our Services at any time with or without notice, except as otherwise required by these Terms.

3. Account Registration and Eligibility

3.1 Account Creation

To access certain features of our Services, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3.2 Account Security

You are responsible for maintaining the confidentiality of your account login credentials. You must not share your account credentials with any third party. Sharing credentials compromises account security and violates these Terms. You agree to immediately notify TraqMap of any unauthorized access to or use of your account.

3.3 Eligibility

Our Services are available to individuals and organizations worldwide. By using our Services, you represent and warrant that:

• You have the legal capacity to enter into these Terms
• You will use the Services in compliance with all applicable laws and regulations
• All information you provide is truthful and accurate

4. Subscription Plans and Pricing

TraqMap offers multiple subscription tiers to meet different user needs:

Plan	Monthly Price	Annual Price
Starter	$39/month	$390/year
Team	$79/month	$790/year
Enterprise	$249/month	$2,490/year

4.1 Free Trial

We offer a 7-day free trial that provides full access to all features of your selected plan without any restrictions. You may cancel your trial at any time during the 7-day period without incurring any charges. If you do not cancel before the trial period ends, you will automatically be charged for your selected subscription plan.

4.2 Pricing Changes

We reserve the right to modify our pricing at any time. Price changes will not affect your current subscription period but will apply upon renewal. We will provide you with at least 30 days’ advance notice of any price changes.

4.3 Taxes

All prices are exclusive of applicable taxes, levies, or duties imposed by taxing authorities. You are responsible for payment of all such taxes, levies, or duties.

5. Payment Terms

5.1 Payment Method

We accept payment via credit card through our secure payment processor, Stripe. By providing your payment information, you authorize us to charge the applicable fees to your payment method.

5.2 Billing Cycle

Subscriptions are billed in advance on a monthly or annual basis, depending on your selected plan. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.

5.3 Failed Payments

If a payment fails or is declined:

• We will notify you via email
• Your account will enter a 7-day grace period during which you can update your payment information
• If payment is not received within the grace period, your account will be suspended
• Suspended accounts may result in loss of access to the Services and potential data loss
• If payment remains outstanding beyond 30 days, your account may be terminated

5.4 No Additional Fees

There are no setup fees, hidden charges, or additional costs beyond your subscription fee, unless explicitly stated otherwise.

6. Refund Policy

6.1 Free Trial Period

During your 7-day free trial, you may cancel at any time without charge. We encourage you to thoroughly evaluate all features during this period to ensure our Services meet your needs.

6.2 Post-Trial Refunds

Once your paid subscription begins (after the free trial), all charges are final and non-refundable. This includes:

• Monthly subscription fees
• Annual subscription fees
• Any other charges for Services rendered

6.3 Discretionary Refunds

While we maintain a no-refund policy, we believe in fairness and customer satisfaction. In exceptional circumstances, we may, at our sole discretion, consider refund requests on a case-by-case basis. Factors we may consider include:

• Technical issues preventing access to the Services that we were unable to resolve
• Duplicate charges or billing errors
• Other extraordinary circumstances

To request a discretionary refund, contact us at support@traqmap.com with a detailed explanation. Any refund granted is at our sole discretion and does not establish a precedent or obligation for future refunds.

6.4 Annual Subscription Cancellations

If you cancel an annual subscription mid-year, you will generally not receive a prorated refund for the unused portion. However, in special cases, we may consider prorated refunds at our sole discretion.

7. Cancellation and Termination

7.1 Cancellation by You

You may cancel your subscription at any time by:

• Contacting our support team via email at support@traqmap.com
• Submitting a request through our contact form

Cancellations take effect at the end of your current billing period. You will retain access to the Services until that time, but your subscription will not renew.

7.2 Termination by TraqMap

We reserve the right to suspend or terminate your account and access to the Services at any time, with or without notice, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Non-payment of fees
• Engaging in prohibited uses as outlined in Section 9
• Providing false or misleading information
• Compromising the security or integrity of our Services

7.3 Account Suspension Process

If we determine that your account has violated these Terms, we may take the following actions:

1. Warning: We may issue a warning and request immediate corrective action
2. Temporary Suspension: We may temporarily suspend your account while investigating the violation
3. Permanent Termination: For serious or repeated violations, we may permanently terminate your account without refund

In cases of immediate security threats or illegal activity, we reserve the right to immediately terminate your account without prior warning.

7.4 Effect of Termination

Upon termination or cancellation of your account:

• Your access to the Services will be revoked immediately
• You will no longer be charged for future billing periods
• Your data will be retained according to our data retention policies (see Section 8)
• No refunds will be provided for any unused portion of your subscription
• Sections of these Terms that by their nature should survive termination will remain in effect

8. Data Ownership and Usage

8.1 Your Data

You retain all ownership rights to the data, content, and information you submit, upload, or create through our Services (“Your Data”). This includes:

• Campaign data and analytics
• Lead and customer information
• Territory and route data
• Notes and activity logs
• Reports and exports

8.2 License to TraqMap

By using our Services, you grant TraqMap a worldwide, non-exclusive, royalty-free license to use, store, process, and display Your Data solely for the purposes of:

• Providing and maintaining the Services
• Improving and developing new features
• Analyzing usage patterns and Service performance (in anonymized or aggregated form)
• Ensuring security and preventing fraud
• Complying with legal obligations

We will not sell, rent, or share Your Data with third parties for their marketing purposes without your explicit consent.

8.3 Data Export

You may export Your Data from the platform at any time using our data export tools. We support various export formats to ensure portability of your information.

8.4 Data Retention After Termination

Upon account termination or cancellation:

• Your Data will be retained for 30 days to allow for account reactivation or data retrieval
• After 30 days, Your Data will be permanently deleted from our active systems
• Backup copies may persist in our backup systems for up to 90 days for disaster recovery purposes
• We may retain certain data as required by law or for legitimate business purposes (e.g., billing records, dispute resolution)
• Anonymized or aggregated data that does not identify you may be retained indefinitely

To request immediate deletion of Your Data, please contact us at support@traqmap.com.

8.5 Monitoring and Analysis

We may monitor and analyze usage of our Services to:

• Improve platform performance and user experience
• Develop new features and functionality
• Ensure compliance with these Terms
• Detect and prevent fraudulent or abusive behavior
• Maintain security and integrity of the Services

Any monitoring will be conducted in accordance with our Privacy Policy and applicable laws.

9. Acceptable Use Policy

9.1 Prohibited Uses

You agree not to use our Services for any unlawful purpose or in any way that violates these Terms. Specifically, you agree NOT to:

• Illegal Activities: Use the Services for any illegal purpose or in violation of any local, state, national, or international law
• Adult Content: Use the Services in connection with pornography, adult content, or sexually explicit materials
• Drugs and Controlled Substances: Use the Services to promote, sell, or distribute illegal drugs or controlled substances
• Harassment and Abuse: Harass, abuse, threaten, or intimidate any person
• Hate Speech: Promote violence, discrimination, or hatred against individuals or groups
• Fraudulent Activities: Engage in any fraudulent, deceptive, or misleading practices
• Spam: Send unsolicited communications, spam, or bulk messages
• Malicious Code: Upload or transmit viruses, malware, or any malicious code
• Unauthorized Access: Attempt to gain unauthorized access to our systems, other users’ accounts, or computer networks
• Interference: Interfere with or disrupt the Services or servers or networks connected to the Services
• Data Mining: Use automated systems to scrape, mine, or collect data from the Services without permission
• Impersonation: Impersonate any person or entity or falsely state or misrepresent your affiliation
• Intellectual Property Infringement: Infringe upon the intellectual property rights of others
• Privacy Violations: Violate the privacy rights of others or collect personal information without consent

9.2 Compliance with Laws

You are responsible for ensuring that your use of the Services complies with all applicable laws and regulations, including but not limited to:

• Data protection and privacy laws (GDPR, CCPA, etc.)
• Anti-spam legislation (CAN-SPAM Act, CASL, etc.)
• Telemarketing regulations (TCPA, Do Not Call registries, etc.)
• Campaign finance and political advertising laws
• Local solicitation and canvassing ordinances

9.3 Enforcement

We reserve the right to investigate any suspected violations of this Acceptable Use Policy. If we determine that you have violated this policy, we may take appropriate action, including account suspension or termination, reporting to law enforcement, and pursuing legal action.

10. Intellectual Property Rights

10.1 TraqMap’s Intellectual Property

The Services, including all software, code, designs, graphics, logos, text, and other content (excluding Your Data), are owned by or licensed to TraqMap and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely in accordance with these Terms. This license does not include any rights to:

• Modify, copy, or create derivative works of the Services
• Reverse engineer, decompile, or disassemble the Services
• Remove or modify any proprietary notices or labels
• Use the Services to develop competing products or services
• License, sell, rent, lease, transfer, or distribute the Services

10.2 Trademarks

TraqMap, TrapMap, and all related logos, product names, and service names are trademarks of Traq Solutions LLC. You may not use these trademarks without our prior written consent.

10.3 Feedback

If you provide us with any feedback, suggestions, or ideas about our Services (“Feedback”), you grant us an unlimited, perpetual, irrevocable, royalty-free license to use, modify, and incorporate such Feedback into our Services without any obligation to you.

11. Third-Party Services and Integrations

11.1 Third-Party Integrations

Our Services may integrate with or contain links to third-party services, websites, or applications. These third-party services are not under our control, and we are not responsible for their content, privacy practices, or terms of service.

11.2 Third-Party Service Providers

We use third-party service providers to facilitate our Services, including:

• Payment processing (Stripe)
• Analytics services (Google Analytics, Facebook Pixel, Microsoft Clarity)
• Email delivery services (Brevo, Emailit)
• Cloud infrastructure providers
• Mapping and location services

11.3 No Liability for Third Parties

We are not responsible or liable for:

• The availability, accuracy, or reliability of third-party services
• Any loss or damage resulting from your use of third-party services
• The actions or omissions of third-party service providers
• Interruptions or failures of third-party services

Your use of third-party services is at your own risk and subject to their respective terms and conditions.

12. Mobile Application Terms

12.1 Mobile App License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the TrapMap mobile application on your mobile device solely for your personal or business use in connection with the Services.

12.2 App Store Terms

Your use of the mobile application is also subject to the terms and conditions of the app store from which you download it (Apple App Store, Google Play Store, etc.). In the event of a conflict between these Terms and the app store terms, the app store terms shall prevail with respect to app store-related matters.

12.3 Device Permissions

The mobile application requires certain permissions to function properly, including:

• Location Services: To track real-time location and enable GPS-based features
• Camera and Photo Library: To capture and upload images
• Notifications: To send push notifications and alerts
• Network Access: To synchronize data with our servers
• Storage: To cache data for offline functionality

You can manage these permissions through your device settings. Disabling certain permissions may limit the functionality of the app.

12.4 Push Notifications

We may send push notifications to your mobile device to provide updates, alerts, and other information related to your use of the Services. You may opt out of receiving push notifications at any time through your device settings or app preferences.

12.5 Updates

We may release updates, patches, or new versions of the mobile application from time to time. You agree to promptly download and install any updates to ensure optimal performance and security. Some updates may be required to continue using the Services.

12.6 Mobile Data Charges

You are responsible for any data charges, roaming fees, or other costs incurred from your mobile carrier in connection with using the mobile application.

13. Service Level Agreement (SLA) – Enterprise Plan Only

13.1 Uptime Guarantee

For Enterprise plan subscribers, we guarantee 99% uptime for our Services, calculated on a monthly basis. Uptime is measured as the percentage of time the Services are available and accessible.

Exclusions from Uptime Calculation:

• Scheduled maintenance (with advance notice)
• Emergency maintenance required for security or critical issues
• Downtime caused by factors outside our reasonable control (force majeure, third-party service failures, internet service provider issues, etc.)
• Issues caused by your misuse of the Services or violation of these Terms

13.2 Support Response Times

Enterprise plan subscribers receive priority support with the following response times:

• Email Support: 6-hour response time during business hours (Monday-Friday, 9 AM – 5 PM Mountain Standard Time)
• Phone Support: Direct phone support available during business hours

Response times are measured from when we receive your support request to our initial acknowledgment. Resolution times may vary depending on the complexity of the issue.

13.3 SLA Credits

If we fail to meet the 99% uptime guarantee in any given month, Enterprise plan subscribers may be eligible for service credits:

• 98.0% – 98.9% uptime: 10% monthly subscription credit
• 95.0% – 97.9% uptime: 25% monthly subscription credit
• Below 95.0% uptime: 50% monthly subscription credit

To claim SLA credits, you must submit a request within 30 days of the incident to support@traqmap.com with documentation of the downtime. Credits are applied to future invoices and do not entitle you to refunds.

14. Disclaimers and Warranties

14.1 “As Is” and “As Available” Basis

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, TRAQMAP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• TITLE
• QUIET ENJOYMENT
• ACCURACY OR RELIABILITY OF INFORMATION

14.2 No Guarantee of Results

TraqMap does not guarantee any specific results from your use of the Services. Specifically:

• Campaign Outcomes: We are not responsible for the success, failure, or outcomes of your canvassing campaigns or business activities
• Location Data Accuracy: While we strive for accuracy, we do not guarantee the precision or reliability of GPS location data, mapping information, or route calculations
• Data Completeness: We do not guarantee that the Services will be error-free, uninterrupted, or free from data loss
• Third-Party Integrations: We do not guarantee the continued availability or functionality of third-party integrations

14.3 No Professional Advice

The Services are tools for managing canvassing campaigns and are not intended to provide legal, business, or professional advice. You should consult with appropriate professionals for specific advice tailored to your situation.

14.4 User Responsibility

You acknowledge and agree that:

• You are solely responsible for your use of the Services and any consequences thereof
• You must ensure compliance with all applicable laws and regulations
• You should maintain backup copies of Your Data
• You use the Services at your own risk

15. Limitation of Liability

15.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRAQMAP, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Loss of goodwill or reputation
• Business interruption
• Cost of substitute services
• Campaign failures or missed opportunities
• Inaccurate location data or routing errors

This limitation applies regardless of the legal theory upon which the claim is based, whether in contract, tort (including negligence), strict liability, or otherwise, and even if we have been advised of the possibility of such damages.

15.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF:

• The total amount you paid to TraqMap in the 12 months preceding the event giving rise to the liability, OR
• One hundred dollars ($100 USD)

15.3 Exceptions

The limitations in this section do not apply to:

• Liability that cannot be excluded or limited by law
• Our gross negligence or willful misconduct
• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation

15.4 Acknowledgment

You acknowledge that the fees you pay reflect the allocation of risk set forth in these Terms and that we would not provide the Services without these limitations on liability.

16. Indemnification

You agree to indemnify, defend, and hold harmless TraqMap, Traq Solutions LLC, and our affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from or relating to:

• Your use or misuse of the Services
• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Your violation of any third-party rights, including intellectual property, privacy, or publicity rights
• Your Data or any content you submit, post, or transmit through the Services
• Your canvassing activities or campaigns conducted using the Services
• Any disputes between you and your team members, staff, or third parties
• Any claims that your use of the Services has harmed a third party

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim. You will not settle any claim without our prior written consent.

17. Dispute Resolution and Arbitration

17.1 Informal Resolution

Before filing a formal claim, you agree to first contact us at support@traqmap.com to attempt to resolve any dispute informally. We will make good faith efforts to resolve the dispute through informal negotiation within 60 days.

17.2 Binding Arbitration

If we cannot resolve a dispute informally, you and TraqMap agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved through binding arbitration, rather than in court, except as set forth below.

Arbitration Rules:

• The arbitration will be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules
• The arbitration will be conducted by a single arbitrator
• The arbitration will take place in Sheridan, Wyoming, or another mutually agreed location
• Each party will bear their own costs and attorneys’ fees unless the arbitrator determines otherwise
• The arbitrator’s decision will be final and binding
• Judgment on the arbitration award may be entered in any court having jurisdiction

17.3 Class Action Waiver

YOU AND TRAQMAP AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR COLLECTIVE ACTION.

Unless both you and TraqMap agree otherwise in writing, the arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative, class, or collective proceeding.

17.4 Exceptions to Arbitration

Notwithstanding the above, either party may:

• Bring an individual action in small claims court if the claim qualifies
• Seek injunctive or equitable relief in court to protect intellectual property rights
• File a claim with a government agency (such as the FTC or state attorney general)

17.5 Opt-Out Right

You have the right to opt out of this arbitration agreement. To opt out, you must send written notice to us at the address below within 30 days of first accepting these Terms. The notice must include your name, email address, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, all other terms of this Agreement will continue to apply.

17.6 Severability

If any portion of this arbitration provision is found to be unenforceable, the unenforceable portion will be severed and the remaining arbitration terms will be enforced (but in no case will there be a class or representative arbitration).

18. Governing Law and Jurisdiction

18.1 Governing Law

These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.

18.2 Jurisdiction and Venue

Subject to the arbitration provisions in Section 17, any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in Sheridan County, Wyoming, and you consent to the personal jurisdiction of such courts.

18.3 International Use

TraqMap is based in the United States, and the Services are controlled and operated from the United States. If you access the Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws. We make no representation that the Services are appropriate or available for use in all locations.

19. Export Control and International Use

19.1 Export Compliance

The Services may be subject to U.S. export control laws and regulations. You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce.

19.2 Restricted Parties

You represent and warrant that:

• You are not located in, under the control of, or a national or resident of any country subject to U.S. embargo or other significant trade restrictions
• You are not identified on any U.S. government list of prohibited or restricted parties
• You will not use the Services in violation of any U.S. export laws or regulations

19.3 International Compliance

Users outside the United States are responsible for compliance with all local laws and regulations, including those related to data protection, privacy, canvassing, solicitation, and political activities.

20. Modifications to Terms

20.1 Right to Modify

We reserve the right to modify these Terms at any time. When we make material changes to these Terms, we will:

• Update the “Effective Date” at the top of this document
• Send you an email notification to the email address associated with your account
• Display a prominent notice on our website and/or within the Services
• Provide at least 30 days’ advance notice before the changes take effect

20.2 Acceptance of Changes

Your continued use of the Services after the effective date of any modifications constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services and cancel your account before the effective date.

20.3 Material Changes

If we make material changes that substantially reduce your rights, we will provide you with the opportunity to cancel your subscription and receive a prorated refund for any prepaid, unused portion of your subscription.

21. General Provisions

21.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and TraqMap regarding the Services and supersede all prior agreements and understandings, whether written or oral.

21.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

21.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

21.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, without our prior written consent. We may assign these Terms or any rights under these Terms without your consent. Any attempted assignment in violation of this section is void.

21.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights. No person or entity not a party to these Terms will have any right to enforce any provision of these Terms.

21.6 Force Majeure

We shall not be liable for any failure or delay in performance of our obligations under these Terms due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, labor disputes, government actions, internet service provider failures, or failures of third-party service providers.

21.7 Survival

The following sections shall survive termination of these Terms: Sections 6 (Refund Policy), 8 (Data Ownership and Usage), 10 (Intellectual Property Rights), 14 (Disclaimers and Warranties), 15 (Limitation of Liability), 16 (Indemnification), 17 (Dispute Resolution and Arbitration), 18 (Governing Law and Jurisdiction), and 21 (General Provisions).

21.8 Language

These Terms are written in English. Any translated versions are provided for convenience only. In the event of any conflict between the English version and a translated version, the English version shall prevail.

21.9 Electronic Communications

By using the Services, you consent to receive electronic communications from us, including emails, push notifications, and in-app messages. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

21.10 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

22. Contact Information and Support

If you have any questions, concerns, or disputes regarding these Terms or the Services, please contact us:

23. Acknowledgment and Acceptance

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